K-12/HE Example Catalog

This Service Catalog is an example for Higher Ed and K-12 organizations.

Categories (11)

Accounts and Access

Information about your accounts, including physical access, access to administrative and business applications, requesting a new account, and more.
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Computer, Device, and Printing Support

Purchase or repair a computer or device, request desktop services, install a printer, or gain access to an existing one.
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Email, Calendar, and Messaging

Get support for your email, calendar, instant messaging, and related services such as distribution lists, resource calendars, or shared mailboxes.
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File Sharing and Backups

Network shared and personal drives and cloud storage, such as OneDrive, Box, DropBox, Sharepoint, etc.
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Network and Wireless

Networking and wireless across campus.
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Research Computing

Assistance with statistical software, surveying, high-performance computing.
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Security

Learn about our IT security policies, data integrity and compliance; report viruses, malware, or email phishing.
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Software and Applications

Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or student information systems, or get IT help in purchasing and installing non-site-licensed software or applications.
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Teaching, Learning, and Classroom/Lab Support

Get help with setting up new courses; report issues or request assistance in any of our classrooms our computer labs; request new software installations in the computer labs.
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Telephone/Voicemail

Telephonic services across campus.
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Web Services

Make a change to existing web content, request a new site, or get assistance with any of the web-hosted content at our institution.
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Services (1)

General Technical Support

Not sure what you're looking for and need a desktop support technician to come to your aide? We're here to help!