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IT Services (ECAR Model)
Administrative and Business
Administrative and Business
Enterprise and local services that support the administrative and business functions of an institution. Includes analytics, business intelligence, reporting, finance, human resources, student information systems, advancement, research administration, and conference and event management.
Categories (11)
Alumni and Advancement
Alumni portals and services that support university advancement and development.
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Athletics
Athletics administration, recruiting, procurement, and ticketing systems.
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Auxiliary Systems
Services outside the core administrative systems that support auxiliary or ancillary campus systems, activities, and operations.
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Document Imaging and Management
Electronic document-management services.
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Faculty Information Systems
Services that support faculty administration, review, promotion, and tenure.
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Finance, Human Resources, and Procurement Systems
Administration and maintenance of enterprise systems (integrated or stand-alone) that support financial management, human capital management, and procurement.
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Library Systems
Services for library systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, serials, a public user interface, interlibrary loan, discovery tools, etc.
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Medical and Health Systems
Services that support clinical processes, including health-record management, pharmaceutical data, medical appointment scheduling, residency placements, and more.
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Reporting and Analytics
Business intelligence platforms, data warehouse, dashboards, analytic tools, transactional reporting, and operational data stores.
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Research Administration Systems
Services in support of systems used to secure funding, manage funding, conduct research, and facilitate compliance.
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Student Information Systems
Services to support admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services.
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