IT services that facilitate institutional communication and collaboration needs. Includes e-mail, calendaring, telephony/VoIP, video/web conferencing, unified communications, web content management system, web application development and hosting, and media development.

Categories (7)

Collaboration

Technology-enhanced communication, coordination, and collaboration services that facilitate the creation, sharing, and exchange of information and ideas within communities of interest. Includes social media.

Conferencing

Online conferencing services other than teleconferencing.

E-Mail and Calendaring

Services associated with e-mail, calendaring, contacts, broadcast mail, enterprise-wide mailing list management, and messaging.

Emergency Notification

Services in support of campus alert systems.

Telephony

All services associated with telephony, including voice services, teleconferencing, etc.

Television

Broadcast services.

Websites

Services related to websites, including content management systems.