Infrastructure

Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.

Categories (7)

Data Center

Maintenance of physical data centers, including co-location services, planning, and strategy for data center management.
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Database

Includes hosting and administration of databases.
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Middleware

Services in support of the layer between the operating system and the end-user application. This may also include the layer that connects applications.
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Monitoring

Monitoring services for IT services and underpinning technology.
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Network

Includes maintenance of infrastructure items required to offer network connectivity; does not include support for end users to access the network.
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Server Infrastructure

Provisioning, hosting, and administration of servers, physical and virtual.
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Storage

Back-end technology and services required to maintain core storage capabilities, including server storage, database backups, etc.; does not include customer-facing storage options.
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